# Plans & billing Finora has four subscription tiers: **Trial**, **Growth**, **Scale**, and **Enterprise**. Manage your plan, payment method, and invoices in **Settings → Billing & Subscription**. ## What's in each plan | Feature | Trial | Growth | Scale | Enterprise | | ---------------------------------- | --------- | --------- | -------- | ----------- | | Connected providers | 2 | 3 | 10 | unlimited | | Cost history retained | 7 days | 90 days | 365 days | unlimited | | Budget rules | 2 | 5 | 20 | unlimited | | Saved views | 1 | 5 | 20 | unlimited | | Custom dashboards | — | — | 20 | unlimited | | Refresh frequency | every 24h | every 24h | every 1h | every 15min | | Slack notifications | — | — | ✓ | ✓ | | KPI deep-dive + custom KPIs | — | ✓ | ✓ | ✓ | | Forecast | — | — | ✓ | ✓ | | CSV exports (Standard + FOCUS 1.1) | — | ✓ | ✓ | ✓ | | PDF reports | ✓ | ✓ | ✓ | ✓ | | Scheduled reports | — | — | ✓ | ✓ | | Automatic tag rules | — | — | — | ✓ | | API access | — | — | — | ✓ | For up-to-date pricing, visit [finora.services/pricing](https://finora.services/pricing) or open the **Pricing** page from the sidebar. ## Upgrading 1. Open **Settings → Billing & Subscription**. 2. Click **Upgrade plan**. 3. Pick the new plan and billing cycle (monthly or annual — annual saves about 17%). 4. Enter your payment method. 5. Confirm. Upgrades take effect immediately. You're charged a prorated amount for the rest of the current period and then the full price afterward. ## Downgrading 1. **Settings → Billing & Subscription**. 2. Click **Change plan** and pick a lower tier. 3. Confirm. The downgrade takes effect at the end of your current billing period. > **What happens to data when you downgrade?** History older than the new plan's retention is hidden but **not deleted** — it comes back if you upgrade again. If you have more connected providers than the new plan allows, the oldest connection becomes "needs attention" until you remove it or upgrade. ## Cancelling Click **Cancel subscription**. Your cancellation takes effect at the end of the current billing period. Until then, you keep full access. After cancellation, your account drops to the **Trial** tier with 7 days of retention. Connected providers stay active but refresh once a day, and any feature beyond Trial limits becomes unavailable. ## Payment method | Action | Where | | -------------------------------------- | ------------------------------------------------------------- | | Update card | **Settings → Billing & Subscription → Update payment method** | | Add a backup card | Not supported in v1.0 — single card per account | | Switch to wire / ACH (Enterprise only) | Contact sales | All payment processing is handled by Stripe. Finora never sees your full card number. ## Invoices Past invoices appear at the bottom of the Billing tab. Click **Download** for a PDF. Invoices are also emailed to your sign-in address at the start of each billing period. If you need a custom invoice (PO numbers, NET-30 terms, custom line items for finance approval), email . ## Trial → first paid month Your account starts on **Trial** with full UI access but limited capacity (see comparison above). When you upgrade, you're charged the full plan price for the new period — there's no separate free trial of the higher tiers because the Trial tier is your evaluation window. ## Annual billing Annual plans are billed upfront for 12 months at about 17% off the monthly rate. To switch: 1. **Settings → Billing & Subscription → Change billing cycle**. 2. Pick **Annual**. 3. Confirm. The annual term starts immediately. Your remaining monthly period is credited prorata. ## Tax & receipts Stripe automatically computes tax based on the billing address you provide. For US accounts, sales tax applies in the states where Finora has a tax presence. For EU accounts, VAT is added if applicable; provide a valid VAT ID in the billing form to apply reverse-charge. VAT receipts and tax-compliant invoices are downloadable from the same Invoices section. ## Enterprise contracts Enterprise plans are negotiated directly. Contact for: * Custom SLAs and uptime guarantees * Volume pricing * DPA / BAA / DPIA documentation * Custom contract terms (NET-30, NET-60, annual PO billing) * Dedicated tenant deployment options ## Two kinds of "subscriptions" in Finora A small naming note to avoid confusion: * **Your plan** — the Stripe-billed Finora plan you're reading about on this page * **AI Subscriptions** — *your* tracker for the flat-rate AI tools your team uses (ChatGPT Team, Cursor seats, etc.). See [AI Subscriptions](/core-features/ai-subscriptions.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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